Internal Product Manager
Location:
Ho Chi Minh
Expired date:
31/12/2026
Team:
Product Development
ABOUT URBOX
UrBox is Vietnam’s leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever-growing network of more than 350 brands & 20,000 accepted online and offline stores in Vietnam.
UrBox has the widest network of clients in loyalty in Vietnam and provides loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real Estate industries and more.
KEY RESPONSIBILITIES:
Business Process Analysis & Optimization
- Work directly with internal departments to investigate and analyze pain points in existing processes.
- Propose technology solutions to address business challenges, ensuring technical feasibility and cost-effectiveness (ROI).
Product Planning & Documentation
- Build and maintain the development roadmap for internal systems.
- Produce detailed Product Requirement Documents (PRDs), with strong focus on data flows and process diagrams (BPMN/Flowcharts) to ensure accurate implementation by the engineering team.
Backlog & Priority Management
- Manage the product backlog and prioritize items based on urgency and operational value.
- Act as a “gatekeeper” to filter ad-hoc or fragmented requests, guiding stakeholders toward scalable and system-level solutions.
UAT & Training
- Organize and conduct rigorous User Acceptance Testing (UAT) with end users.
- Prepare user manuals and directly deliver training sessions for internal staff upon the launch of new features
REQUIREMENTS:
Education: Bachelor’s degree or above.
Professional Background: Bachelor’s degree in Information Technology, Management Information Systems (MIS), Economics, or related fields.
Languages: Good at English.
Related Experience
- Minimum of 3 years’ experience as a Product Manager or Business Analyst.
- Preference for candidates with experience building ERP, CRM, DMS, or other complex internal management systems.
- Proficient in flowcharting and process modeling (BPMN, UML).
- Basic knowledge of databases and SQL is a strong advantage.
Essential Capabilities
- Logical & System Thinking: Ability to view problems holistically and avoid local fixes that cause downstream issues.
- Communication Skills: Patient and capable of translating technical concepts for operations teams and operational needs for technical teams.
Benefits
WHAT URBOX OFFER YOU
Attractive Benefit Package and Comprehensive Development
EMPLOYEE CARE & BENEFIT
- 12 days of annual leave and 1 day off for birthday
- Premium Health Insurance and annual Health Check-up
- Gift voucher monthly
- Have fun with many company activities throughout the year such as Sport clubs, Team building, Year End Party, Woman’s Day, Noel, Tet Holidays,...
DEVELOPMENT OPPORTUNITIES
UrBox offers professional training courses to help employees develop their expertise and gain the opportunity to work and learn from experienced and dedicated leaders
RECOGNITION AND REWARDS
- UrBox takes pride in a fair and transparent performance evaluation and reward system to recognize employees’ contribution
- Year-end performance bonus and Sales commission
Hiring process
1
Submit Your Resume
2
Applicant screening
3
1st Interview with Line Manager
4
2nd Interview with Head of Department
5
Offering
6
Onboarding