Job Description

Our company aspires to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. Join our US Immunology Sales organization and help us deliver clinical product information, educational materials, and clinical training programs to healthcare providers and systems, ultimately achieving better patient outcomes in their communities.

We are seeking an experienced sales leader for the West Region of the United States for our Immunology Sales organization. The Regional Sales Director, also known as the Director of Commercial Operations (DCO), is a second-line people leader responsible for leading a team of District Managers (Customer Team Leaders), who in turn lead field sales representatives across the region. The DCO is accountable for the performance, development, and business results of both the District Managers and their teams, including talent selection and development, strategic planning, resource allocation, ownership of the customer experience, and P&L management for the assigned region.

This is a field-based sales leadership position that is responsible for the West Region of the United States. Travel is required to fulfill the responsibilities of the role.

Responsibilities:

• Lead, recruit, develop, and retain a high‑performing regional team to execute approved customer engagement strategies that achieve business objectives.
• Own the customer portfolio and overall customer experience, ensuring delivery of accurate and trusted communications across all team touchpoints.
• Build and sustain business relationships with senior leaders and industry thought leaders to support strategic engagement.
• Align account plans with payer and managed-care considerations to optimize access and reimbursement strategies.
• Deliver regional business results and meet defined P&L targets.
• Communicate and embed a customer-centric vision across large teams, motivating employees at all levels toward shared goals.
• Contribute to national strategy and tactics through active participation on cross-functional teams.
• Proactively identify and pursue opportunities to grow the business.
• Maximize business potential by leveraging payer, patient, and HCP interactions and interdependencies.
• Provide input to set annual financial goals for the assigned customer base.
• Ensure compliance with company policies, business practices, and regulatory requirements.

Qualifications:

Required:

• BA/BS degree and at least 10 years of experience in sales, marketing, or managed care within the pharmaceutical industry.

• Minimum of 3 years of people management experience.

• At least 3 years’ experience building and managing customer relationships.

• Resident of the region with the ability to travel up to 50%, including overnight trips within the assigned territory.

• Demonstrated ability to develop regional strategic business plans, implement omnichannel strategies, and partner cross-functionally to achieve launch and growth objectives.

• Strong knowledge of regional healthcare dynamics, including provider organizations, IDNs, specialty pharmacies, and access/reimbursement considerations.

• Track record of building and developing high-performing teams; strengths in strategic agility, business acumen, decision quality, driving results, managerial courage, and building effective teams.

• Valid driver’s license.

Preferred:

• Advanced degree such as MBA or MS in Science, Business, or Healthcare discipline.
• Deep experience in immunology, specifically Inflammatory Bowel Disease within Gastroenterology, including proven success in competitive markets and product launches.

#IMMUNO2026

Required Skills:

Account Management, Account Management, Account Openings, Accounts Development, Account Strategies, Business Acumen, Business Development, Business Growth Strategies, Business Management, Clinical Research, Customer Management, Customer Relationship Building, Customer Relationships, Financial Goal Setting, Goal Setting, Inbound Phone Sales, Managed Care Marketing, New Product Launch Strategies, People Leadership, Pharmaceutical Sales, Policy Compliance, Regulatory Compliance, Relationship Building, Relationship Management, Sales Forecasting {+ 9 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The primary location for this posting is:

USA - REMOTE - REMOTE

Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is:

$231,900.00 - $365,000.00

This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

Additional location(s) Compensation Information:

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

10/27/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.