About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview:

Associate Account Manager | Casablanca, Morocco | Remote

Morocco is an exciting new market for Fresha and we’re looking for an exceptional Associate Account Manager to help our partners get more value from the platform and drive their success.

You’ll manage a portfolio of existing accounts, building strong relationships, understanding their goals and identifying opportunities to increase revenue, strengthen retention and introduce businesses to more of what Fresha has to offer.

This is an opportunity to build trusted relationships, drive commercial growth and play a key role in Fresha’s growth across Morocco.

What You'll Do:

• KPIs: Own your targets across retention and revenue growth, proactively engaging with accounts and helping them unlock more value from Fresha.

• Upselling: Understand account performance and spot opportunities to grow revenue by introducing businesses to more of what Fresha has to offer.

• Engagement: Build strong relationships through regular meetings, getting to know each business and becoming a trusted point of contact.

• Consistency: Maintain a consistent contact strategy across your accounts, keeping businesses engaged and building relationships that last.

What We're Looking For:

• Experience: Bring 1-2 years of SDR experience or 1-2 years of revenue-generating Account Management experience, with a track record of delivering results.

• Commercial Mindset: Enjoy spotting opportunities to grow revenue, working towards targets and finding ways to get more value from existing accounts, ideally within SaaS.

• Relationship Building: Be someone who genuinely enjoys getting to know customers, understanding their business and building relationships that last.

• Ownership: Take ownership of your accounts, manage your time effectively and be proactive in finding opportunities to make an impact.

• Adaptability: Thrive in a fast-paced environment, bringing curiosity, creativity and a problem-solving mindset to your work.

• Languages: Fluency in Arabic, French and English is required.

Your Opportunity at Fresha:

• Own Your Success: Take ownership of your accounts and performance, with the opportunity to grow your earnings as you exceed your targets.

• Drive Real Growth: Work directly with beauty and wellness businesses, helping them get more from Fresha while driving revenue and retention.

• Build Your Commercial Skills: Develop your experience across account management, upselling and relationship building while working with a growing customer base.

• Grow with Fresha: Join a fast-growing global business where strong performance can open up opportunities to develop your career as the Moroccan team grows.

• Make Your Mark: Play a key role in building strong, long-term relationships and helping shape Fresha’s growth across Morocco.

Inclusive Workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristic in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.