Operations Supervisor
Mexico City · Posted 4D AGO
Are you ready to build the future of Latin America? 🚀
At Rappi, we build the SuperApp that changes the lives of millions of people every day. We are a team driven by speed, execution, and real results.
This is where things happen. If you are excited by solving real-scale problems, learning at record speed, and seeing the impact of your ideas in a matter of days, this is your place.
Are you passionate about leading operations and ensuring inventory flow is never stopped?
The challenge
Rappi is growing fast and needs exceptional talent. We are looking for an Operations Supervisor to lead end-to-end receiving processes in our CEDIS, ensuring that all inventory is available for sale as soon as possible.
Your challenges
- Govern the end-to-end Inbound process
- Ensure inventory availability for sale
- Manage and follow up on the performance of the 3PL (Traxión)
- Guarantee SAP vs WMS reconciliation
- Lead the resolution of receipt incidents
- Monitor the capacity and productivity of the Inbound process
- Drive improvement initiatives for the receiving process
You will be a great fit
- Experience: 1-3 years in similar roles
- Education: Completed university degree
- English: Basic-intermediate
- Previous experience in tech startups, e-commerce, or similar (desirable)
- Experience in agile squads
- Availability for onsite work
- Experience leading teams or managing third parties
Tech profile
What you need to master
- Spreadsheets (Excel, Google Sheets) | Intermediate
- BI and Data Visualization (Power BI, Looker)
- Project Management
- Data Analysis
- Workflow Automation.
- Management of logistics operations / Supply Chain (Inbound, goods receipt)
- Handling of warehouse management systems (WMS)
- Inventory reconciliation between systems
- Analysis of capacity and productivity KPIs
- Management and monitoring of contracts/SLAs with logistics service providers (3PL)
- Knowledge of receiving processes, receipt quality control, and incident management
What makes you different
- Leadership of operational and third-party teams (3PL)
- Supplier management and negotiation
- Problem-solving under pressure
- Effective and multi-level communication (operations, systems, business)
- Results orientation and inventory availability
- Critical thinking and continuous improvement
- Ability to work in CEDIS
We believe our talent deserves the best tools to make an impact with purpose.
Mexico 🇲🇽
🌸 Boost Your Impact
- Medical insurance
- Life insurance
- Optical discounts and benefits
- Mental health and wellness app
- Maternity and paternity benefit
- Digital health platform (psychology and nutrition)
- Tax filing support
- Physical and mental wellness platform (gyms and apps)
📚 Continuous Learning
- Online learning platform
- Language learning
- Academic partnerships with educational institutions
- Certifications in tech and digital marketing
🚴 Rappi Rhythm
- Premium access to the Rappi app
- Day off in your birthday month
- Recharge days after major projects
At Rappi, diversity makes us stronger
We believe diverse and inclusive teams build the best products, and we actively seek people of all genders, ages, backgrounds, religions, and sexual orientations. If you want to build the future of Latin America, your place is here.
Will you join the team? At Rappi, the limit is the one you set for yourself. If you are excited about learning in motion and building solutions that scale to millions, we want to meet you.
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