• Administer Citrix Virtual Apps and Desktops, including images, catalogs, delivery groups, published apps, and secure access. 

• Troubleshoot session, launch, profile, performance, printing, and access issues. 

• Support patching, upgrades, monitoring, capacity planning, and platform-health reporting. 

• Maintain documentation, runbooks, recovery procedures, and collaborate with infrastructure, security, and endpoint teams. 

Job Requirements 

• 5+ years administering Citrix, virtualization, Windows Server, Active Directory, and enterprise EUC environments. 

• Strong knowledge of Citrix Virtual Apps and Desktops, StoreFront, Delivery Controllers, Director, ADC/NetScaler concepts, MCS/PVS, and secure access. 

• Experience troubleshooting application launches, sessions, performance, profiles, logons, and access issues. 

• Ability to support patching, upgrades, monitoring, capacity planning, documentation, and reporting. 

• Strong communication, problem-solving, escalation management, and collaboration skills.