Job Brief:This role is responsible for developing and maintaining strong relationships with strategic clients, drivingrevenue growth, and ensuring customer satisfaction. This role requires a blend of strategic planning,business development, and operational execution to optimize customer value and long-term partnerships.The ideal candidate should have a strong background in account management, client servicing, andbusiness expansion within a fast-paced, customer-centric environment.Key Responsibilities:● Develop and execute a strategic account plan for key clients to maximize revenue and customersatisfaction● Identify and capitalize on growth opportunities within existing accounts● Act as the primary point of contact for key accounts, ensuring seamless communication and issueresolution● Drive revenue growth by identifying upsell and cross-sell opportunities● Collaborate with internal teams to create tailored solutions that address client needs● Monitor market trends and competitor activities to identify new business opportunities● Build and nurture long-term, trusted relationships with key stakeholders and decision-makers● Conduct regular business reviews and strategy sessions with clients● Ensure proactive engagement to address client concerns and enhance customer experience● Work closely with cross-functional teams (sales, marketing, product, finance, operations) toensure seamless execution of client projects● Manage contracts, service-level agreements, and key deliverables for assigned accounts.● Mentor and guide junior account managers, fostering a high-performance culture● Contribute to the development of best practices, processes, and frameworks for key accountmanagement● Work closely with various external stakeholders including Insurance Companies, TPA’s, Brokersetc● Team Management and ensuring their Productivity & growthQualifications & Skills● Bachelor's/Master’s degree in Business Administration, Marketing, Sales, or a related field● 8-12 years of experience in key account management, sales, or business development,preferably in B2B industry● Understand about Group Insurance ecosystem will be an advantage● Proven track record of successfully managing large enterprise accounts● Strong analytical and problem-solving skills● Excellent communication, negotiation, and presentation abilities● Ability to work collaboratively with internal and external stakeholders