For the Goldman Center for Student Accessibility, this role facilitates the provision of reasonable accommodations to students and educates University faculty and staff about disabilities as diversity, promoting principles of access and inclusion. Will manage the day-to-day operations of the office, including the hiring and training of graduate student and undergraduate student workers. Will manage a caseload of undergraduate, graduate, professional, and online programs students, determining eligibility for services and accommodations, as well as counseling and advising them throughout the accommodation process, supporting the diverse academic, personal/developmental, and interpersonal needs of the growing, diverse population of registered students. Will coordinate strategic outreach to build needed connections with faculty members, lecturers, graduate assistants, and information technology professionals supporting learning inside and outside the classroom. In addition, this role will oversee/maintain the Goldman Center website and Accessibility Information Management (AIM) system, the online application used to set up and manage accommodations. Will participate on divisional and/ or campus wide committees as well as providing training for campus stakeholders. Will provide leadership to the Goldman Center office in the absence of the Director. These actions will enable the Assistant Director to remove barriers, collaborate with key partners, and foster an inclusive and accessible campus.

Minimum Qualification:

Experience working with complex cases and managing those cases through interdisciplinary referrals.



Master’s degree in education, higher education, student personnel, disability studies or other relevant field.



Experience managing data and record keeping systems. Experience working with AIM case management software is highly desirable.



An understanding of assistive technologies for persons with disabilities, including some knowledge of/familiarity with Kurzweil, Dragon Naturally Speaking, Inspiration,



Texthelp Read and Write, JAWS, Zoomtext, Math Type, and Ginger Software is highly desirable.



Experience working with complex cases and managing those cases through interdisciplinary referrals.
Preferred Qualification:

Master’s degree in education, higher education, student personnel, disability studies or other relevant field.


Experience managing data and record keeping systems. Experience working with AIM case management software is highly desirable.


An understanding of assistive technologies for persons with disabilities, including some knowledge of/familiarity with Kurzweil, Dragon Naturally Speaking, Inspiration, Texthelp Read and Write, JAWS, Zoomtext, Math Type, and Ginger Software is highly desirable.


Experience working with complex cases and managing those cases through interdisciplinary referrals.


Working knowledge of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, its 2008 amendments, and other appropriate laws pertaining to higher education and disabilities.


An understanding of issues relevant to persons with disabilities and the ability to anticipate students' needs, expectations, and requirements with a focus on universal design in a post-secondary environment.


Excellent judgment and sensitivity to the unique and confidential needs of students with disabilities.


Strong interpersonal, oral and written communication skills and listening skills.


The ability to set priorities to achieve objectives and to manage multiple, diverse assignments/projects.


Ability to develop and implement short and long-range plans to meet program needs.


Demonstrated strong analytical skills to research and analyze data and information from a variety of sources to make sound recommendations and decisions.


The ability to revise and maintain office handbooks, brochures, posters and informational handouts.


Strong technical skills, including knowledge of online access issues and means for addressing them.


Proficient in using Microsoft Office software (e.g., Word, Excel, Access, PowerPoint).


Demonstrated ability to relate to a diverse population of students, faculty, staff, and the public.


Ability to work in a fast-paced, student-oriented, and data driven environment.


Demonstrated analytical and critical thinking skills.


Demonstrated leadership and collaborative skills.