About the role

In this role you will...

• Embed yourself into the client workflow to identify problems and oportunites
• Build the team of forward deployed engineers
• Develop solutions using Rebolt to automate phone calls, email, and messaging systems
• Lead technical implementations and ensure smooth integration with customer systems and data sources
• Build custom integrations connecting our platform to freight management systems, CRMs, and databases
• Provide technical guidance throughout the customer lifecycle from onboarding to ongoing optimization
• Collaborate with engineering to feed customer insights back into product development

You will be a perfect fit if you...

• Have engineering background with strong problem-solving and analytical skills
• You’re proficient in Python and Typescript
• Have experience with APIs & integrations including REST, GraphQL, OAuth, and JWT
• Can translate complex technical concepts into clear language for customers and stakeholders
• Have a customer-centric mindset

You will be an exceptional fit if you also...

• Are adaptable and thrive in fast-paced, evolving tech environments
• Have worked with AI solving company problems
• Can diagnose technical issues a ship fixes quickly

What it means to join the team:

• Autonomy to "just ship it"
• Modern tech stack
• Honest and low-ego
• Ownership of problems and solutions