ESSENTIAL JOB FUNCTIONS:

• Solicit new accounts and review past accounts to generate new and repeat business.
• Liaise with banquet team to ensure exceptional service while groups are in house.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Write banquet menus, memos, and send out amenities for VIP Guests.
• Ensure BEOs and group resumes are distributed to internal stakeholders a minimum of two weeks prior to the event.
• Review and revise weekly events sheets and banquet event orders.
• Formulate and revise annual and monthly forecasts. Accurately forecasts estimated revenue from each booking.
• Negotiate, prepare, and write contracts and enter information into the automated sales system (CI/TY).
• Interact with clients to determine needs and direct associates accordingly.
• Respond to telephone and walk-in inquiries of potential guests.
• Drive special events, theme creation to generate revenue when banquet space is available.
• Meet client on site to kick-off all events, ensure event is smoothly handed over to banquets team once event begins.
• Servicing of all groups, to ensure optimal revenue generation, client and event satisfaction including, but not limited to menus, all event and catering details, rooming lists, transportation.
• Responsible for ensuring all group and catering details are correctly reflected in sales and catering system, including but not limited to group blocks, attrition, catering requirements. 
• Ensure collection of deposits, billing and final invoice is completed.
• Ensure timely follow up on all past groups with focus on securing repeat booking.
• Respond to leads within company standard timeline.
• Maintain compliance with all health and safety protocols and serving of alcohol in accordance with liquor license guidelines.
• Communicate both verbally and in writing to provide clear directions to all associates.
• Lead banquet event order (BEO) meeting, attend training sessions, and departmental meetings as required.
• Ensure deposits and scheduled payments are secured and processed.
• Comply with attendance rules and be available to work on a regular basis, to include having a presence at events, weddings, evenings, and weekends, while meeting clients and supporting team members.
• Perform any other job-related duties as assigned.
• Tour and inspect banquet and meeting space daily, reporting necessary repairs.
• Represent hotel at tradeshows and events as required.

REQUIRED SKILLS AND ABILITIES:

• Must have the ability to communicate in English in verbal as well as written communication.
• Self-starting personality with an even disposition.
• Always maintain a professional appearance and manner.     
• Can communicate well with guests and team members.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Knowledge of a hotel structure and how all departments interact, and corporate culture.
• Ability to effectively communicate with customers in a friendly and positive manner, to solicit business, meet client needs and resolve complaints.
• Ability to self-monitor all job-related duties while working off-site (remotely).

Minimum Requirements

• Previous hotel Catering and Sales manager experience (5 years preferred)
• Experience in CI/TY Application Software (2 years preferred)
• Strong Technical skills related to detailing groups, meetings, and events.
• Ability to win others over through confidence, experience, and demeanor.
• Leads sales initiatives, catering, and events in the absence of the Director of Sales and Marketing
• Generates quality work and upholds high standards.
• Knowledge of Hotel Systems
• Ability to maintain a pleasant work environment without conflict.

 *Attractive Salary & Benefits Package*

Annual Salary Range :- 60,000 - 64,000 (Based on Experience)

Estimated Mid-January 2027 through end of March 2028

Behaviors

• Preferred: Enthusiastic: Shows intense and eager enjoyment and interest
• Preferred: Team Player: Works well as a member of a group
• Preferred: Innovative: Consistently introduces new ideas and demonstrates original thinking
• Preferred: Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Preferred: Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Required: Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Required: Goal Completion: Inspired to perform well by the completion of tasks
• Required: Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Required: Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Required: Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

• Preferred: Bachelors — Sales — or related field

Experience

• Preferred: At least 5 years: Sales Management
• Preferred: At least 5 years: Events & Wedding Management/Planning
• Preferred: 3–5 years: Minimum 3 -5 years of Hotel Experience
• Preferred: 1–2 years: Use of CiTY Software