This position assists in managing our full-service food and beverage outlet on a daily basis and coordinating special events. Primary duties include ensuring each meal period runs smoothly, assisting wherever needed in the outlet; performing routine table checks; responding and adjusting staffing levels to occupancy changes; working to reduce payroll while increasing productivity; overseeing the supervisory staff as well as designated trainers and hourly associates; and supporting the training program and efforts of the staff.

General Duties:

• Supports and manages the hotel outlets while working closely with the Restaurant Manager, other Assistant Managers, and other hotel departments.
• Responsible for short and long term planning of outlet, including group accommodations and events, restaurant service, and supplies.
• Managing work schedules, training, hiring, and coaching/counseling Associates.
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results.
• Full understanding of Associate engagement.
• Ability to take the initiative to run the outlet as a free standing entity.

Employment Standards:

• Requires a high degree of problem solving abilities.
• Ability to get along well with others, to demonstrate flexibility and patience, to work as a member of a team.
• Ability to schedule employees.
• Ability to inventory.
• Detail oriented and self-motivated.
• Maintain a clean, safe and environmentally responsible work environment.
• Must have a high regard for personal appearance and hygiene. Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.

Physical & Mental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must have the physical strength, stamina and agility to perform the assigned duties.
• The employee must frequently lift and/or move up to 50 pounds.
• Follow all company and safety and security policies and procedures.
• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Report maintenance needs, accidents, injuries and unsafe work conditions to manager.
• Requires problem solving abilities.
• Maintain a clean, safe and environmentally responsible work environment.

Must be able to interact with co-workers and have a sense of TEAM

Job Benefits

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and Amenity Privileges*
• Associate discounts
• Retail and Dining at Horseshoe Bay Resort
• Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• Critical Illness and Accident plans
• Associate Relief Fund

*Privileges based on occupancy and business levels

Required Certifications:

• Minimum age requirement – 18+ (21+ if driving licensed Resort vehicle
• Food Handler’s Certificate
• TABC Certificate
• Valid driver’s license and ability to meet the requirements of driver insurability as established by the insurance carrier required.
• High school diploma or equivalent, required.
• College degree in a hospitality related industry, valued.
• Must have two years of experience in the food and beverage industry.
• This person in this position will have to have excellent communication skills; basic level of computer knowledge; proficient with Microsoft Word, Excel; experience with Agilysys preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.