About the role

Help technical companies discover how they can use AI to answer questions about their products. As part of our growing Commercial team, you'll build the outbound engine that connects product and engineering teams with kapa.ai, the platform that makes it really easy for technical companies to build RAG assistants and deploy them where their users or employees have questions.

You will own pipeline generation through proactive outbound outreach to technical leaders, booking discovery calls between them and our Account Executives. This is about picking up the phone and crafting personalized messages to start real conversations with technical leaders about how AI can help them onboard more users, reduce support burden, and build modern product experiences.

With 200+ companies now using kapa (including Grafana, OpenAI, Reddit and many others), having answered 10+ million technical questions, we've proven this works at scale. Strong interest in AI and the ability to have intelligent conversations about technical topics like RAG are important (we'll help teach you though!). There is a clear path from a 12 months high performing BDR to move up to an Account Executive position.

Requirements

• 1+ year of sales/business development experience, ideally with outbound and cold calling experience
• Strong interest in AI and developer tools
• Resilient and coachable
• Based in NYC to co-locate with our east coast team and to overlap with European core team (incl. founders)

Nice to haves

• Technical curiosity or experience talking to developer personas
• Builder mentality - you want to create processes, not just follow them
• Experience selling to technical buyers or in the developer tools space

About the interview

1. Intro chat with head of growth (20-minutes)
2. Paid take-home to assess your skills
3. Live prospecting simulation with a founding GTM team member (45 minutes)
4. Brief chat with a co-founder (15 min)
5. 3-day paid work trial to collaborate with our team and ensure it’s the right fit for both sides

About kapa.ai

We make it easy for technical companies to build AI assistants. Companies like Docker, Grafana and Mixpanel deploy kapa in the following ways:

• As chat interface on their public documentation to answer developer questions.
• As first line of defense on their support forms to reduce tickets.
• As internal assistant for their GTM teams to navigate their own complex product.

We leverage companies existing technical knowledge sources including documentation, tutorials, forum posts, Slack channels, GitHub issues and many more to generate AI assistants that can handle complicated technical questions. More than 200 companies use kapa and we have answered more than 10 million questions to date.