Paul Hinchey

Paul Hinchey leads operations at University Hospitals as chief operating officer and president of its Community Delivery Network. He focuses on organizing clinical operations around patients, improving access and capacity, and coordinating care across hospitals and other settings. His work includes redesigning care delivery to manage demand and exploring EMS as a resource for navigation and follow-up.

Career

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University Hospitals

Chief Operating Officer
Jun 2022 — Present
Cleveland, Ohio, United States
SVP, President Community Delivery Network
Mar 2021 — Present

Harvard Kennedy School

University at Buffalo, SUNY

MBA

University at Buffalo, SUNY

Doctoral studies in medicine

Manhattanville University

Bachelor's studies in social sciences

University of North Carolina

residency in Emergency Medicine and EMS Fellowship

Products & media

wittkieffer.com

From Systemness to the “Spaces in Between”: Building an Integrated, Patient-Centered Enterprise

In this podcast interview, he discusses aligning operations around the patient journey, the role of EMS in care navigation, and technologies such as remote monitoring and ambient AI.

Media appearance

uhhospitals.org

Unleashing Creativity to Manage Demand for Care

He explains how University Hospitals approaches demand by improving care access, using alternative care settings, and coordinating resources across the system.

Writing

uhhospitals.org