Kim Dimarco Forward thinking, results-driven leader with over 20 years experience. I have a human first leadership style to drive accountability and trust within teams. Strengths in Leadership, Operations, Communication, Customer Experience, Sales, Project and Process management. Driving continuous operational improvements, implementing change based on industry needs and providing leadership that both inspires and motivates talent. In my current role with Life Fitness, a leading fitness equipment manufacturer, I have been utilizing my skill set to implement a best in class customer experience in an ever changing and evolving industry. Through the development and introduction of processes that include project management methodologies, we have been able to improve the customer experience while increasing efficiency and effectiveness. As with any transformational change, change management is critical. Ensuring that there is a clearly defined vision that includes transparent and consistent communication can motivate talent and improve retention. "Ultimately, leadership is not about glorious crowning acts. It's about keeping your team focused on a goal and motivated to do their best to achieve it,
Vice President, Operations
Bachelor's studies in business
