Canvas MedicalDirector of Go-to-Market Operations
Until Present
Leads GTM operations spanning customer support, marketing, systems automation, and customer intelligence. Built AI workflows for executive readouts and sales-to-implementation handoffs.
Jess Herbert leads go-to-market operations at Canvas Medical, connecting customer support, marketing, and internal systems. She joined Canvas in 2018 as its first dedicated customer-facing team member, bringing a background in direct patient care. She builds AI workflows that turn meeting transcripts into daily executive briefings and sales-to-implementation handoffs, and partnered with Canvas engineering on tools that help the support team investigate customer issues.
Jess Herbert leads go-to-market operations at Canvas Medical, connecting customer support, marketing, and internal systems. She joined Canvas in 2018 as its first dedicated customer-facing team member, bringing a background in direct patient care. She builds AI workflows that turn meeting transcripts into daily executive briefings and sales-to-implementation handoffs, and partnered with Canvas engineering on tools that help the support team investigate customer issues.
Career
Cosigns Received
Featured Media
grain.com
Building AI workflows for GTM operations
Grain profiles Jess's automated executive briefings and sales-to-implementation handoffs at Canvas Medical.
canvasmedical.com
The support tools behind Canvas's AI agents
Canvas engineering describes collaborating with Jess on Support Stack, connecting the team's tools to investigate customer issues.