Bo Sun leads customer outcomes at Notion, helping teams turn AI tools into repeatable business results.

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Bo Sun leads customer outcomes at Notion, helping teams turn AI tools into repeatable business results.

Career

Global Head of Outcomes at Notion from 2026-08 to Present
Head of Customer Success at LinkedIn from 2022-04 to 2025-10
Consultant at Boston Consulting Group from 2017-05 to 2019-03
International Strategy & Business Development at Hulu from 2012 to 2012
Associate at PwC from 2008-09 to 2010-12
atlas.attio.com

The rise of the renaissance CSM

Bo discusses how AI changes customer success into technical, commercial and strategic work.

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gainsight.com

Scaling customer success at Notion

A case study of Bo and Kevin Cai’s digital customer success program and measured onboarding gains.

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