Heather Rasley I'm a Trust & Safety Director with 15+ years of experience building and leading user-facing teams for high-growth startups. I currently lead Trust & Safety at Gif.app, a multi-model AI agent platform for creatives. I was previously at Stripe, Tumblr, and Automattic (WordPress.com). At Glif, I lead user policy, content moderation, regulatory compliance, customer support, and community management. My current focus is on the trust and safety challenges and emerging risks specific to generative AI. I stay closely engaged with the evolving legal and policy landscape around generative AI, including age assurance requirements, AI-specific legislation, and platform liability standards. I've spent my career building support and T&S infrastructure from the ground up. I enjoy working cross-functionally with engineering, product, and design to translate user feedback into actionable product improvements. I'm passionate about building online spaces that are safe, welcoming, and useful. Some achievements I'm proud of: Getting up to speed on AI as a T&S professional without an AI background, becoming well versed in the field. As an early Stripe employee, I led one of Stripe's first regional User
Director of Trust & Safety
Customer Experience
Customer Support Manager
Director of Trust, Safety & Support
Bachelors
Masters, Electrical
