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Eli Weiss VP Advocacy @Yotpo. Ex @jonesroadbeauty and @drinkOLIPOP. 40 countries and counting.

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Eli Weiss VP Advocacy @Yotpo. Ex @jonesroadbeauty and @drinkOLIPOP. 40 countries and counting.

Career

VP of Retention Advocacy at YotpoLeads retention advocacy and works across brand, marketing, and customer-retention strategy, bringing prior brand-side CX and retention experience to Yotpo.
Senior Director of Customer Experience and Retention at Jones Road BeautyLed customer experience and retention, including oversight of the CX team, customer-informed marketing input, and retail staff training. He joined in 2022.
Director of Customer Experience at OLIPOPBuilt out OLIPOP’s customer experience function and worked on retention, email, SMS, and e-commerce. He was an early employee and spent nearly two years with the company.
Customer Experience Associate at Simulate (NUGGS)Joined NUGGS, now known as Simulate, in 2020 after the luggage company closed during the COVID-19 pandemic.
Director of Customer Experience, Operations, and Business Development at FUGU LuggageJoined the Kickstarter-funded luggage startup in customer service and expanded into operations, logistics, marketing, investor relations, trade shows, and business development. He worked there for approximately four years.

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