Avijit Zutshi

Avijit Zutshi builds AI and SaaS products at Alation, where he writes about the team’s Alamigo customer-support assistant. His earlier work spans support automation at AptEdge, biomedical data products at Elucidata and biomolecular research, connecting scientific and technical systems with customer needs.

Career

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Based in: Delhi

Alation

Apr 2025 — Present

Senior Product Manager

AptEdge

Jul 2022 — Jan 2025

Senior Product Manager

THB

Aug 2021 — Jul 2022

Associate Consultant

Elucidata

Sep 2018 — May 2021

Associate Product Manager

Indian Institute of Technology Bombay

Dec 2017 — Aug 2018

Senior Project Technical Assistant

FabGennix International

Aug 2016 — May 2017

Research Technician 1

Indian School of Business

MBA

University of Texas - Dallas

Master's studies in biology

Amity University

Bachelor's studies in biology

The Mother's International School

Products & media

alation.com

Designing Alamigo, Alation’s AI support assistant

His detailed account explains the team’s knowledge retrieval, response guardrails and escalation design, and distinguishes the launched assistant from planned agentic capabilities.

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Avijit Zutshi

Alation

AptEdge

THB

Elucidata

Indian Institute of Technology Bombay

FabGennix International

Indian School of Business

University of Texas - Dallas

Amity University

The Mother's International School

Products & media

Designing Alamigo, Alation’s AI support assistant

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